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Frequently Asked Questions

Quick answers to the questions we hear most. Can’t find yours? Contact us any time.

General

Which areas of Sri Lanka do you serve?

We are based in Nintavur in the Eastern Province and serve clients island-wide. Many systems can be set up and supported remotely, with on-site visits when needed.

How do I get a quotation?

Contact us through the form, phone or WhatsApp. We will discuss your needs and send a clear, itemised quotation — the first consultation is free.

ERP & POS

How long does an ERP or POS implementation take?

A single-outlet POS can be running within a few days. A full ERP typically takes a few weeks, depending on the number of branches, modules and the data to migrate.

Will my POS work if the internet goes down?

Yes. Our POS solutions support offline billing and automatically sync sales once the connection returns.

Can you migrate data from my current system or Excel?

Yes. We migrate products, customers, suppliers and opening balances from spreadsheets or most existing software.

Support

Do you provide training and after-sales support?

Every implementation includes user training. We offer ongoing support via phone, WhatsApp and remote access, plus on-site help when required.

Business Services

Can you help me register a new business?

Yes. We guide you through choosing the right business structure, preparing documents and completing registration, then help you set up accounting and digital tools.

Web

Do you build websites with an admin panel?

Yes. Our websites come with an easy admin panel so you can update content, images and contact details yourself — no developer needed.

Products

What is Synex?

Synex is the cloud POS and ERP built by MR. Z DEALS. Visit synex.work to see its features and try the demo.

Corporate

How do I register a private limited company in Sri Lanka?

We reserve your company name, prepare the incorporation documents and Articles of Association, file them with the Registrar of Companies and deliver your Certificate of Incorporation. You only need to provide director and shareholder details and identity documents.

How many directors and shareholders do I need?

A private limited company needs at least one director and one shareholder. The same person can be both. A company secretary must also be appointed.

How long does company registration take?

Once all documents are ready, registration usually takes around a week, depending on processing time at the Registrar of Companies.

Why does my company need a company secretary?

The Companies Act No. 07 of 2007 requires every company to have a secretary, who makes sure returns are filed on time and statutory records are kept properly. We connect you with licensed company secretaries.

Can a foreigner register a company in Sri Lanka?

Yes, subject to the applicable investment rules and restrictions in some sectors. We guide foreign investors on the right structure and the approvals needed.

Do you help after registration?

Yes. We connect you with company secretaries and tax consultants, set up your accounting and offer annual compliance packages so your company stays compliant.

How much does company registration cost?

It depends on the type of entity and the services you need. Please contact us with your details and we will send a clear quotation — government fees are shown separately.

Still have questions?

Our team is happy to help.

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